Quantum Leap LLC – Terms and Conditions
Effective Date: May 1, 2025

Welcome to Quantum Leap LLC. These Terms and Conditions ("Terms") govern your use of our internet and cable TV services ("Services"). By subscribing to or using our Services, you agree to be bound by these Terms.

1. About Us

At Quantum Leap LLC, we’re redefining what it means to stay connected. As your local provider of premium internet and cable TV services, our mission is simple: to deliver the speed, clarity, and reliability you need — without the hassle.

2. Service Eligibility

To subscribe to our Services, you must:

• Provide accurate and current personal and billing information.

• Reside in an area where Quantum Leap LLC provides service.

3. Use of Services

You agree to use the Services lawfully. You must not:

• Use the service for unlawful or malicious purposes.

• Resell, redistribute, or share the service outside your household or authorized premises.

• Interfere with or disrupt the Quantum Leap LLC network or infrastructure.

4. Installation and Equipment

• We may provide or lease equipment such as modems, routers, or cable boxes.

• You are responsible for the care and return of any leased equipment.

• Technicians must be granted access to your premises for installation, maintenance, or troubleshooting.

5. Billing and Payment

• You agree to pay all service fees, including installation, rental, and monthly usage charges.

• Payments are due on the date listed on your monthly invoice.

• Late or missed payments may result in late fees or service suspension.

6. Service Availability

• While we aim to provide consistent service, outages may occur due to maintenance, upgrades, or technical issues.

• We are not responsible for damages caused by temporary service disruptions.

7. Account Cancellation & Termination

• You may cancel your service at any time by contacting our customer support.

• Early termination fees may apply if cancellation occurs during a contracted service term.

• We reserve the right to suspend or terminate service for violations of these Terms or non-payment.

8. Privacy

Your privacy matters to us. Please review our [Privacy Policy] (coming soon) for information on how we collect, use, and protect your data.

9. Limitation of Liability

Quantum Leap LLC is not liable for:

• Indirect, incidental, or consequential damages.

• Service interruptions, delays, or loss of data.

• Unauthorized access to your personal information beyond our control.

10. Changes to Terms

These Terms may be updated occasionally. Material changes will be communicated via email or our website. Continued use of our services constitutes acceptance of any updated terms.

11. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law provisions.

12. Contact Information

If you have any questions or concerns, contact us at:

Quantum Leap LLC
🌐 Website: https://thequantumleap.us/
📧 Email: quantumleapdesk@gmail.com
📞 Phone: +1 (413) 491-1541