Quantum Leap LLC

Privacy Policy

Effective Date: May 1, 2025

Quantum Leap LLC (“we,” “us,” or “our”) is a third-party authorized retailer that helps customers select internet service plans, schedule installations, and get connected with their chosen internet service provider (ISP). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. As the data controller of your personal data, we are committed to safeguarding your privacy and maintaining the security of any information you share with us.

Please read this Privacy Policy carefully before using the Quantum Leap LLC website or submitting any personal information to us.

1. Personal Information We Collect

We collect two categories of information:

a) Device & Usage Information (collected automatically):

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Web browser type and version

• IP address and approximate location (time zone)

• Pages viewed and how you interact with the site

• Referring websites or search terms that brought you to our site

• Cookies and similar tracking technologies installed on your device

This information (“Device Information”) is used solely to identify potential abuse and to generate aggregate, anonymous website usage statistics. It is not used to identify individual users.

b) Personal Data You Provide:

When you sign up for our services or fill out a form on our website, we may collect:

• Full name and surname

• Residential address (for installation scheduling)

• Email address and telephone number

• Payment information (for the one-time $99.00 service and installation fee)

• Any other details you voluntarily provide

You may choose not to provide personal data, but doing so may limit your ability to use certain features of our website or sign up for our services.

2. Why We Process Your Data

We process your personal data only to the extent necessary for the following purposes:

• To fulfill our service agreement with you — including coordinating your ISP selection, scheduling installation, and processing your one-time service fee.

• To communicate with you regarding your order, installation, or any service-related updates.

• To maintain and improve our website and detect potential cases of abuse or fraud.

• To comply with applicable legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:

• The right to be informed about how your data is used.

• The right of access to the personal data we hold about you.

• The right to rectification of inaccurate or incomplete data.

• The right to erasure (“right to be forgotten”).

• The right to restrict processing of your data.

• The right to data portability.

• The right to object to processing.

• Rights in relation to automated decision-making and profiling.

To exercise any of these rights, please contact us using the information in Section 7 below.

Please note that if you are a European resident, your information may be transferred to and processed in countries outside of Europe, including the United States and Canada, in connection with fulfilling our services.

4. Links to Other Websites

Our website may contain links to third-party websites not owned or operated by Quantum Leap LLC. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit, particularly those of your selected ISP.

5. Information Security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, use, modification, or disclosure. Your data is stored on secure servers in a controlled environment.

However, please be aware that no method of data transmission over the internet or wireless network is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Legal Disclosure

We may disclose your personal information if required to do so by law or in response to valid legal requests (such as a subpoena or court order). We may also disclose information when we believe in good faith that disclosure is necessary to:

• Protect our legal rights or property.

• Protect your safety or the safety of others.

• Investigate or prevent fraud or illegal activity.

• Respond to a government or regulatory request.

7. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: admin@thequantumleap.us

• Phone: +1 (860) 217-6563

• Website: thequantumleap.us

• Mailing Address: Quantum Leap LLC, 20 Milk Street, Willimantic, CT 06226, United States